Privacy Policy

Effective Date: January 2024

Welcome to FLITE Sports! We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.flitesports.com and purchase our custom-made apparel.

1. Information We Collect

When you visit or make a purchase from our site, we may collect the following types of information:

Personal Information:

  • Name

  • Shipping address

  • Billing address

  • Email address

  • Phone number

  • Payment information (processed securely via Shopify or trusted third-party providers)

Order Information:

  • Product customization details (e.g., name, number, sizes)

  • Order history

Technical Information:

  • Browser type

  • IP address

  • Device information

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Fulfill and manage orders

  • Provide customer support

  • Personalize your shopping experience

  • Communicate about orders, updates, or promotions

  • Maintain and improve our website

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service providers (e.g., Shopify, shipping carriers, payment processors) to fulfill orders and run our business

  • Legal authorities if required by law or to protect our rights

  • Marketing tools (e.g., email platforms, advertising services) with your consent

4. Shopify Platform

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products. Your data is stored through Shopify’s secure data storage, databases, and general Shopify application. Shopify adheres to industry standards for data protection and encryption.

For more information, see Shopify’s Privacy Policy.

5. Data Retention

We retain your order information for our records unless and until you ask us to delete it. This helps us manage customer service issues and comply with legal obligations.

6. Your Rights

Depending on your location, you may have rights including:

  • Accessing the personal data we hold about you

  • Requesting correction or deletion

  • Opting out of marketing communications

  • Withdrawing consent

To exercise these rights, contact us at info@flitesports.com.

7. Cookies and Tracking

We use cookies to improve your experience, analyze traffic, and personalize content. You can control cookie settings through your browser.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

FLITE Sports

info@flitesports.com

3256 Grey Hawk Court Carlsbad, CA 92010