Our team is here to support you! Please find a list of frequently asked questions (FAQs) prior to submitting your help request.

WHERE IS MY ORDER?

Custom player gear takes 4-weeks to produce & ship, as it is made specific to your team design, player size & number customization requirements. Please allow 4-weeks from your order date before asking this question.

CAN I RETURN OR EXCHANGE MY ORDER?

Unfortunately, we cannot accept returns or exchanges on custom player gear.  As a best practice, we provide our partners with try-on samples to ensure their athletes select the appropriate size. If you cannot try-on the samples, please find a similar size athlete on your team & replicate their size selections.

For customer service inquiries, please complete the form below and our team will respond within 1 business day.